![]() ![]() ![]() Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. ![]() It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We are a community based business not a website/business to where we will condone these type of practices. If you chose to cancel a pre-order before its dispatched we may charge you up to 10% of the total order fee as part of your Non-Refundable Deposit to cover any losses that directly result from your cancellation.Īs per UK Law you’re not entitled to a refund if you change your mind about going or realise you can’t go anymore.Due to recent issues with buyouts we instituted a company policy to cancel all orders trying to "buy out" cards. Please consider when placing your pre-order that you are reserving stock, which we are also charged processing fee's on. Pre-Order, Cancellation and Non-Refundable Deposits This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you resulting from our negligence. In any cases, we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. We reserve the right to take 14 days to process the refund payment. These can then either be refunded or exchanged, as per your request. ![]() If for any reason you are unhappy with the product and wish to return or exchange it, you need to contact us Within 14 days of receiving of the goods, via email us at and we will arrange for the return. ![]()
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